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Shipping & Returns

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Shipping

Hi from the Sportswell crew.

Your goods will be shipped for a flat fee of $ 10 NZ by surface mail if in New Zealand (including Rural Delivery). Use the contact us email if you have any questions.

Returns

Sportswell.co.nz takes pride in our service, quality and excellent value. We will however accept returns provided the goods are returned within 14 days of receipt, are unused, and with all labels and tags attached. This should be accompanied by the original invoice/receipt. The cost of return freight both ways is the customer's responsibility. The exception is if the product received by the purchaser has been damaged in transit or has a manufacturing fault. Before returning items we require you to contact us to discuss the details. After receiving the returned goods, Sportswell.co.nz will promptly forward a replacement and reimburse all mail costs.

Cheers
The Sportswell crew

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